7e774's Privacy Policy
We place the highest importance on the security of your personal information. Read this policy to learn in detail how 7e774 collects, uses, and protects your data.
Table of Contents
Introduction
Welcome to the 7e774 platform. This Privacy Policy ("Policy") explains how 7e774 ("we", "our") collects, processes, and keeps your personal information secure. This Policy applies to our website and all related digital services.
Please read this Policy carefully before using our platform. By registering or continuing to use the platform, you will be considered to have consented to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our services.
Built for Bangladeshi players, this platform operates on the belief that personal privacy is a fundamental right. We therefore collect only the minimum information necessary to provide our services, and we always handle it with care.
What Information We Collect
The following types of information are collected in order to provide 7e774 services:
Identity Information
- Full name
- Date of birth (for age verification)
- National ID number (where applicable)
- Email address
- Mobile number
Financial Information
- Payment method details (bKash, Nagad, Rocket, Upay)
- Transaction history
- Deposit and withdrawal records
- Bank account information (where applicable)
Technical Information
- IP address
- Browser type and version
- Device type and operating system
- Login time and date
- Cookies and session data
Gaming Activity
- Play history and patterns
- Preferred games and categories
- Bonus usage information
- VIP level and rewards records
How We Collect Information
7e774 collects information in several ways. Information collected through each method is handled securely and responsibly:
- Directly provided information: Information is collected directly from you when you create an account, verify your identity, or contact support.
- Automatic collection: Information about your use of the platform is automatically recorded through our server logs, cookies, and similar technologies.
- Transaction information: When you make a deposit or withdrawal, detailed information about that transaction is collected for payment processing purposes.
- Third-party verifiers: Some information may be received from approved third parties for identity verification and fraud prevention purposes.
Purpose of Using Information
Collected information is used only for specific and legitimate purposes. 7e774 uses your information for the following reasons:
- Account management: For account registration, verification, and administration.
- Service delivery: To facilitate playing games, placing bets, and carrying out financial transactions.
- Security and fraud prevention: To detect and prevent unauthorized access, fraud, and other unlawful activity.
- Legal compliance: Retaining information necessary to comply with applicable laws and regulations.
- Customer support: To assist the support team in resolving your questions and complaints.
- Personalized experience: To improve your platform experience in line with your preferences.
- Relevant communications: To send important account updates, security alerts, and relevant promotional information.
- Responsible gaming: To identify unusual gaming behavior and take protective measures.
Sharing Information with Third Parties
7e774 does not generally share your personal information with outside parties. However, sharing information is unavoidable in certain specific cases in order to deliver our services:
- Payment service providers: The necessary information is transmitted to process transactions through approved mobile banking services and bank transfer services such as bKash, Nagad, Rocket, and Upay.
- Identity verification agencies: The minimum necessary information is shared with trusted technology partners for account verification and fraud prevention.
- Technology infrastructure partners: With contracted partners providing hosting and other technical services, who operate under strict confidentiality obligations.
- Legal obligations: Where directly required by a court order, government directive, or applicable law.
- Business transfers: In the event of a company merger or acquisition, though the terms of this Policy will always remain in effect.
Outside of the cases listed above, we will never share your information with third parties without your consent.
Cookies & Tracking Technology
Our website uses cookies and similar technologies that help improve the functionality of the platform and the user experience.
Types of Cookies
- Essential cookies: Indispensable for the basic functioning of the website — login sessions, security tokens, and basic functionality. Disabling these will prevent the platform from working properly.
- Functionality cookies: Help remember your language preferences, display settings, and account preferences.
- Analytics cookies: Collect anonymous statistics to understand how different parts of the platform are being used, which helps us improve our services.
Managing Cookies
You can control or delete cookies through your browser settings. Please note, however, that disabling essential cookies may limit some features of our platform.
Data Security Measures
7e774 uses industry-standard technologies and processes to protect your information. Our security framework includes:
SSL Encryption
All data transmissions are protected by SSL/TLS encryption, which prevents third-party access during the exchange of information.
Access Control
Only authorized personnel may access your information, and only for specific reasons. All access is logged and recorded.
Password Protection
Passwords are stored in hashed form. We never store your password in plain text.
Regular Security Audits
Regular security audits and vulnerability assessments are conducted on our systems so that any weaknesses can be identified and resolved quickly.
Incident Response Plan
In the event of a data breach, we have a well-defined response plan in place and affected users will be notified promptly.
Data Retention Period
7e774 retains your information only for as long as necessary. The retention period is determined based on the following factors:
- Active account: Your information will be retained for as long as your account remains active.
- After account closure: Some information may be retained for a specified period after account closure due to legal obligations and dispute resolution requirements.
- Financial transaction records: Transaction records may be retained for an extended period in accordance with financial regulatory requirements.
- Anonymous data: After removal of identity-related information, anonymous statistical data may be retained indefinitely.
Once the designated retention period has passed, your personal information will be securely deleted or anonymized.
Your Rights
As a user of 7e774, you have several rights over your own information. We respect these rights and support you in exercising them:
Right of Access
You may request to know what information we hold about you. We will provide a copy within a reasonable time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected. Many details can be updated directly in your account settings.
Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, this request may be limited where legal obligations apply.
Right to Restrict Processing
In some cases you may request that the processing of your information be restricted, though this may affect our ability to provide services.
Right to Opt Out of Marketing
You have the right to opt out of promotional communications at any time. Every email includes an unsubscribe option.
Right to Lodge a Complaint
If you have any concerns about the use of your information, you may contact us directly. We take all complaints seriously.
To exercise any of the above rights, please contact our support team. We will fulfill your request within a reasonable time after verifying your identity.
Protection of Minors
7e774 follows a strict age-verification policy. This platform is for users aged 21 and above only.
We do not knowingly collect any information from those under 21. Age is verified at the time of account registration. If we find that a minor has registered on our platform, that account will be closed and all associated information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes
7e774 reserves the right to modify or update this privacy policy as needed. Changes will be published on this page, and registered users will be notified by email for significant changes.
Continued use of the platform after any changes will be considered as your acceptance of the new policy. We recommend that you check this page regularly.
If you do not agree with any changes, please contact our support team or stop using the platform.
Contact Us
If you have any questions, concerns, or need to exercise your rights regarding this privacy policy, the 7e774 support team is always ready to help.
Live Chat
Get instant support via 24/7 live chat. Service is available in both Bengali and English.
Service Hours
Our support team is available seven days a week, twenty-four hours a day.
Play Safe at 7e774
Your information is always protected on our SSL-secured platform. Please also check our other policy pages to learn more.